Data Privacy Policy
We value your privacy at CrimsonShorePath
Information We Collect
If you reach out about corporate floral arrangements or gift services, we gather details you provide willingly. This covers your name, company name, email, phone, delivery locations, and any particular preferences for your floral requests. Payment details are also collected during orders, handled securely by our payment partners.
For corporate clients, we may obtain extra business information like company registration data, preferred delivery times, and budget expectations to tailor services to your organization's needs.
Our site automatically gathers certain technical details when you browse. This includes your IP address, browser kind, device details, and navigation paths. We use this information to enhance site performance and to learn how visitors discover our offerings.
How We Use Your Data
We primarily use your data to complete flower orders and deliver outstanding customer service. This involves processing orders, coordinating deliveries, crafting custom arrangements according to your specifications, and keeping you informed about your service needs.
We also analyze information to enhance our services and the overall website experience. This helps us identify which corporate floral offerings are most valuable to clients and how we can better support the business community in United Kingdom.
Information Sharing and Disclosure
CrimsonShorePath respects your privacy and does not sell your personal data to third parties. We share information only as needed to deliver our services or when legally required.
We may disclose necessary information to trusted service partners who assist in running our operations. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to safeguard your data and use it solely for the services they render to us.
We may disclose information when required by law, a court order, or government request. We may also share data to protect our rights, property, or safety, or the safety of customers and staff.
Data Security Measures
We treat the security of your personal data with utmost seriousness and employ suitable technical and organizational safeguards to guard it. This includes secure data storage, encrypted communications, and restricted access to personal information within our organization.
Secure Storage
Personal data is stored in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transmissions are encrypted to safeguard information during the exchange between your browser and our systems.
Limited Access
Access to customer data is restricted to authorized staff who require it to deliver services.
Although we deploy strong security measures, no method of transmitting data over the internet is completely secure. We continually update our security practices to defend against emerging threats.
Your Privacy Rights
You hold important rights over your personal data. Depending on applicable laws, you may be entitled to access, rectify, delete, or limit how your information is used.
To exercise these rights, please reach out using the contact details at the end of this policy. We will respond within a reasonable period as mandated by law.
Data Retention
We keep personal data only as long as needed to deliver our services and comply with legal obligations. Retention durations vary by data type and purpose of collection.
Typical Retention Periods:
- Customer contact and order data: 3 years after the last service interaction
- Payment transaction records: 7 years for tax and accounting needs
- Website analytics data: 26 months for service improvement analysis
- Marketing preferences: Until you unsubscribe or 2 years of inactivity
Cookies and Website Tracking
We employ cookies and similar technologies to enhance your browsing experience and gain insights into how visitors use our site. Cookies enable us to save your preferences and assess site performance.
You can adjust cookie preferences in your browser, but turning off some cookies could impact how the site functions. For more details about our cookie practices, please review our Cookie Policy.
Third-Party Links
Our site may include links to third-party websites or services. This privacy policy covers only CrimsonShorePath and this site. We are not liable for the privacy practices of external sites.
We recommend reviewing the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We may change this privacy policy from time to time to reflect updates to our practices, offerings, or legal obligations. If substantial changes occur, we will revise the "Last Updated" date shown at the top of this policy.
We invite you to review this policy periodically to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.
Get in Touch About Privacy
CrimsonShorePath Privacy Team
43 Floral Court, London
London, United Kingdom SW1A 1AA
Email address: [email protected]
Phone number: +44 20 7946 0958
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as you can about your request. We strive to respond to all privacy inquiries within seven business days.